Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizzaranch-food.top (the "Website") or any services offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue your use of our Website and services.

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch. By visiting our Website at pizzaranch-food.top, placing an order, registering an account, or otherwise interacting with our services, you expressly agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

You represent and warrant that:

• You are at least eighteen (18) years of age or, if you are a minor, you have obtained verifiable parental or legal guardian consent to use our services;
• You have the legal capacity and authority to enter into this Agreement;
• You will use our Website and services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations of the United States;
• All information you provide to us is accurate, current, and complete.

We reserve the right to modify, amend, or update these Terms at any time. Continued use of our Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. We offer a range of food-related services through our Website and physical operations, including but not limited to:

• Online Ordering: Customers may place orders for pizzas, sides, beverages, and other menu items through our Website for delivery or in-store pickup;
• Menu Browsing: Users may browse our current menu offerings, pricing, nutritional information, and special promotions;
• Account Management: Registered users may create and manage personal accounts to track order history, save preferences, and manage payment information;
• Loyalty Programs and Promotions: We may offer rewards programs, discount codes, coupons, and other promotional activities subject to their own specific terms and conditions;
• Customer Support: We provide customer service assistance via email and other communication channels;
• Catering Services: We may offer catering packages and bulk ordering options for events and gatherings, subject to availability and separate agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, and availability are subject to change without notice and may vary by location.

Our services are intended solely for personal, non-commercial use unless you have entered into a separate commercial agreement with us. Any use of our services for commercial purposes without our express written consent is strictly prohibited.

3. User Accounts and Registration

To access certain features of our Website, including placing online orders and participating in loyalty programs, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, truthful, current, and complete registration information;
• Maintain and promptly update your account information to keep it accurate and current;
• Maintain the confidentiality and security of your account credentials, including your username and password;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other security breach;
• Accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion. You may not use another person's account without their permission. Each user may maintain only one active account unless expressly authorized by us in writing.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and services, you agree to comply with all applicable laws and regulations. You further agree not to engage in any of the following prohibited activities:

4.1 General Prohibitions

• Using our Website or services for any unlawful, fraudulent, or harmful purpose;
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying our Website or services;
• Collecting or harvesting any personally identifiable information from our Website without our express written consent;
• Using any automated systems, bots, scrapers, or data mining tools to access, copy, or collect information from our Website;
• Transmitting any unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation;
• Attempting to gain unauthorized access to our systems, networks, or servers;
• Engaging in any activity that disrupts, interferes with, or damages our Website, servers, or networks;
• Uploading or transmitting viruses, malware, or any other harmful or malicious code;
• Circumventing any security or authentication measures employed by our Website.

4.2 Order-Related Prohibitions

• Placing fraudulent orders or providing false payment information;
• Abusing promotional codes, discounts, or loyalty program benefits;
• Reselling food items or other products purchased through our Website for commercial gain without our express written authorization;
• Placing orders for the purpose of harassing our staff or delivery personnel.

4.3 Content Prohibitions

• Posting, submitting, or transmitting any content that is defamatory, obscene, offensive, or otherwise objectionable;
• Infringing on the intellectual property rights of Pizza Ranch or any third party;
• Submitting false reviews, misleading feedback, or fabricated complaints.

Violation of any of these prohibited activities may result in immediate termination of your account and access to our services, and may expose you to civil and/or criminal liability under applicable United States federal and state laws.

5. Intellectual Property Rights

All content, materials, and intellectual property available on or through our Website — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the overall design and layout of the Website — are the exclusive property of Pizza Ranch or our licensors and are protected under United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable federal and state laws.

5.1 Trademarks

The name "Pizza Ranch," our logo, and all related names, logos, product names, and slogans are trademarks or service marks of Pizza Ranch. You may not use any of our trademarks or service marks without our prior written permission. Nothing in these Terms grants you any right to use our trademarks, service marks, or trade names.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and services solely for your personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, distribute, publicly display, or perform any content from our Website;
• Modify, adapt, translate, or create derivative works based on our content;
• Use our content for any commercial purpose without our express written consent;
• Remove any proprietary notices or labels on our content.

5.3 User-Generated Content

If you submit any content to us — including reviews, comments, feedback, or suggestions — you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your content does not infringe any third-party rights.

6. Payment Terms and Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Applicable taxes, delivery fees, and service charges will be calculated and displayed at checkout prior to finalizing your order.

6.1 Payment Methods

We accept payment through various methods as indicated on our Website at the time of purchase, which may include major credit cards, debit cards, and other electronic payment systems. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order.

6.2 Order Confirmation

An order confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. In the event of a cancellation, we will issue a full refund to your original payment method.

6.3 Refund and Cancellation Policy

Due to the perishable nature of our food products, all sales are generally final once an order has been prepared. If you experience an issue with your order — such as receiving incorrect items or items that do not meet our quality standards — please contact us within twenty-four (24) hours of receiving your order at [email protected]. We will review your complaint and, in our sole discretion, may offer a replacement, store credit, or refund as appropriate.

6.4 Promotional Offers

Promotional codes, discount offers, and loyalty rewards are subject to their own specific terms and conditions and may not be combined with other offers unless expressly stated. We reserve the right to modify or discontinue any promotional offer at any time.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT OUR WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES THAT THE RESULTS OBTAINED FROM USING OUR WEBSITE OR SERVICES WILL BE ACCURATE OR RELIABLE;
• WARRANTIES REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH OUR WEBSITE.

We do not warrant that our Website is free of viruses or other harmful components. We make no warranty that defects will be corrected or that our servers are free of malicious software.

Nutritional and allergen information provided on our Website is for general informational purposes only and may not be completely accurate due to variations in preparation, portion size, and ingredient substitutions. If you have specific dietary needs or allergies, we strongly encourage you to contact us directly before placing an order. Pizza Ranch shall not be liable for any adverse reactions resulting from the consumption of our products.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum warranty protections required by applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR INABILITY TO ACCESS OUR WEBSITE OR SERVICES;
• DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM ANY THIRD-PARTY CONDUCT ON OR THROUGH OUR WEBSITE;
• DAMAGES RESULTING FROM ANY CONTENT OBTAINED FROM OUR WEBSITE;
• ANY OTHER MATTER RELATING TO OUR WEBSITE OR SERVICES.

IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

This limitation of liability applies regardless of the legal theory upon which the claim is based, including contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Certain states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. Where prohibited by applicable law, such limitations shall be modified to the minimum extent necessary to comply with such law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, agents, contractors, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses — including reasonable attorneys' fees and legal costs — arising out of or in connection with:

• Your use of or access to our Website or services;
• Your violation of these Terms or any applicable law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any content you submit, post, transmit, or otherwise make available through our Website;
• Your negligence, willful misconduct, or fraud;
• Any misrepresentation made by you.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defense of such matter. You shall not settle any such claim without our prior written consent.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Ranch. We provide these links solely for your convenience and informational purposes. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites or services. Your access to and use of any third-party website or service is entirely at your own risk and subject to the terms and conditions of that third party. We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit.

Certain features of our Website may integrate with third-party payment processors, mapping services, or delivery platforms. These third-party services operate under their own terms and privacy policies, and we are not responsible for their actions, omissions, or data practices.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available on our Website. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

We comply with applicable United States federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) concerning unfair or deceptive acts or practices in commerce. To the extent applicable, we also adhere to state-specific consumer privacy regulations, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof — including the determination of the scope or applicability of this agreement to arbitrate — shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch operates, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of the laws of any other jurisdiction.

Subject to the dispute resolution provisions below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of our Website and services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent to the personal jurisdiction of such courts.

Our services are intended for use within the United States. We make no representation that our Website or services are appropriate or available for use in other locations. If you access our Website from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Pizza Ranch and attempt to resolve any dispute informally. Please send a written description of your dispute to us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your written notice. If we are unable to resolve the dispute within that time frame, either party may proceed to formal dispute resolution as described below.

13.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT AND CLAIMS FOR INJUNCTIVE OR OTHER EQUITABLE RELIEF, YOU AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.

The arbitration shall be conducted by a nationally recognized arbitration organization, such as the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules then in effect. The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act (9 U.S.C. § 1 et seq.). The arbitration shall be conducted in English, and any award rendered by the arbitrator shall be final and binding on the parties.

13.3 Class Action Waiver

YOU AND PIZZA RANCH EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND PIZZA RANCH EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or to prevent irreparable harm pending the resolution of a dispute through arbitration.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to use our Website or services. Either party may terminate this Agreement at any time for any reason.

14.1 Termination by You

You may terminate your account and cease using our services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities that accrued prior to termination, including payment for orders already placed.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to our Website and services, with or without notice, if we determine in our sole discretion that you have:

• Violated any provision of these Terms;
• Engaged in fraudulent or illegal activity;
• Provided false or misleading information;
• Engaged in conduct that is harmful to us, our customers, employees, or third parties;
• Abused our promotional programs or loyalty rewards.

14.3 Effect of Termination

Upon termination of your account or your access to our services, your right to use the Website shall immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

15. Changes to Terms

We reserve the right to modify, revise, or update these Terms of Service at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Website.

Changes to these Terms shall be effective immediately upon posting to our Website unless we specify otherwise. Your continued use of our Website or services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Website and services immediately.

We encourage you to review these Terms periodically to stay informed about our current policies. If any change to these Terms is found to be invalid, void, or for any reason unenforceable, that change shall be deemed severable and shall not affect the validity and enforceability of any remaining changes or the remainder of the Terms.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision to the greatest extent possible.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Pizza Ranch. A waiver of any breach shall not constitute a waiver of any subsequent breach.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of our Website and services. These Terms supersede all prior or contemporaneous communications, agreements, negotiations, representations, and understandings, whether written or oral, between you and Pizza Ranch relating to the subject matter hereof.

No agency, partnership, joint venture, employment, or franchise relationship is created between you and Pizza Ranch as a result of these Terms or your use of our services. You do not have authority to make any representations or incur any obligations on behalf of Pizza Ranch.

18. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in the performance of our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, government actions, labor disputes, power outages, internet disruptions, supply chain failures, or other events of force majeure. In such circumstances, we will make reasonable efforts to notify you of the situation and resume performance as soon as practicable.

19. Electronic Communications and Notices

By using our Website and services, you consent to receive electronic communications from us, including emails, text messages, and push notifications relating to your orders, account, and our services. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Any notice to be provided to Pizza Ranch under these Terms shall be sent via email to [email protected] and shall be deemed received upon our written confirmation of receipt. Notices from us to you shall be deemed received when sent to the email address associated with your account or posted on our Website.

20. Accessibility

Pizza Ranch is committed to making our Website accessible to individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing our Website or services due to a disability, please contact us so that we may provide assistance and improve our accessibility.

21. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, your rights under applicable law, or our services in general, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries promptly and professionally.